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Why the customer whose from Germany choose our 13mm ball bearing?

548 Published by admin Feb 22,2021

When I first saw the inquiry of 13mm ball bearing, I carefully checked the customer's information, company name, email address, and telephone number,etc.I first opened the client's website and found that it was a very suitable client, so I secretly made up my mind to win this client.

The customer clearly stated in the email that they are a large distributor in the Germany and European markets, and will purchase a large number of 13mm ball bearing.. I first quoted him the price of the 13mm ball bearing which selected by him. Our prices are also very advantageous, which strengthens my confidence

After the price of 13mm ball bearing was sent to the customer, the customer immediately replied and said that the price of other models was needed. I also sent the price to the customer immediately. After receiving it, the customer replied that he was satisfied with the prices of these several models of 13mm ball bearing. They had to arrange to send samples, gave a detailed list, and provided a very detailed invoice address, shipping address and telephone number.

13mm ball bearing

Later, I added the customer's whatsapp and I have been communicating online. If there are any questions, I will actively respond to customers. Later, there was a detail of 13mm ball bearing that needed to be confirmed. I sent a message to the customer and the customer did not reply, so I called the customer. When the call was made, the customer was driving. He said that the signal was not very good with his mobile phone,we talked later.

After he returned, we had a video conversation. We showed a lot of products that customers wanted to see. Customers also talked about some of their main products. This also gave me a deeper understanding of customers.

Later, the customer promised that he would order 13mm ball bearing in 40HQ containers. I prepared the PI for him and the customer confirmed it.

However, the customer later informed me that his boss finally decided to order only one 40HQ 13mm ball bearing temporarily. I modified the PI and the price was appropriately adjusted back to the original price. Finally, the customer made a deal. The price is still based on the first quoted price.

If you need any brand bearings or any models of bearings, please contact me!

Contact: Grace
Email: ntn@llhbearing.com
Skype:+8618668903871
MP/Whatsapp: +8618668903871
Wechat:GraceXu1234

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