Thankfully clients, customers purchasing multiple bearing eccentricity Indonesia

He is my old customer, people are very talkative, very refreshing, from the beginning 3:7 to 6:4, slowly customers trust me more and more, until a recent order about bearing eccentricity, customers trust me I communicated with him about the issue of bearing eccentricity. He always said: It doesn't matter, you arrange it, I believe you can make the best arrangement for bearing eccentricity. But I neglected one thing, but I didn't negotiate with the customer, because I felt that the customer let me arrange it myself, then I just looked at it, and I was lucky enough to send the bearing eccentricity to the customer.

As a result, there was a problem, and those bearing eccentricity could not be sold because of size problems. The customer responded very politely to me and asked to pay 800 dollars of bearing eccentricity, 800 dollars? I said that I don’t say much, I want to tell the boss, the boss is not willing to pay compensation, but I must compensate. Because I don't want to lose this customer. I also give a basic conscience, I think I have to pay the customer. So I made my psychological preparations to compensate my customers. Based on this mentality. I am very angry with the customer, we will definitely give compensation.

But 800 dollars for bearing eccentricity is not too much. I rely on myself to bear too much. So I used the emotional card and moved to the truth. Finally, the customer promised to pay 300 dollars for bearing eccentricity. I am very grateful to this customer for their understanding and concession. I also realized that no matter how "custom" the customer is, we can't "just" to the customer.

After negotiating with the client, I told the boss about this matter. I don't expect the boss to promise to pay 300 dollars for bearing eccentricity(small business, usually the boss is not willing to pay too much), because I have already planned to pay for it myself, so I calmly look for the boss. This thing, the boss said a few words to me, so that I will be careful and careful in the future to avoid such losses, the result is that the boss is willing to pay for bearing eccentricity.

This is the end of the matter, not a perfect ending, but I can't think of a better way. Thanks to the boss for supporting my business and for the trust of my customers.Because my emotional pay is less than 5, so I made mistakes, which also made me reflect on myself again, I hope that the foreign trade road will be smoother in the future.

If you need any brand bearings or any models of bearings, please contact me!

Contact: Grace
Email: ntn@llhbearing.com
Skype:+8618668903871
MP/Whatsapp: +8618668903871
Wechat:GraceXu1234