European customer buy linear bearing

On the evening of 8.29, I returned to the dormitory with my colleague. I returned to the dormitory at 11:30. After washing, it was almost a little faster. When I couldn’t sleep, I opened the phone and opened Alibaba. I found an RFQ suitable for our products. The customer wants to buy linear bearing, and his heart is inexplicably excited. When he reported the price, he fell asleep at peace of mind. At that time, he felt that the customer would reply.

The customer of 8.30-8.13 actually replied, and several times, the samples of the buy linear bearing were determined. Sample 9.1 is ready.

9.2-9.6, because I didn't communicate with DHL beforehand, it was the first time I sent DHL. I thought that only the person with DHL account could have called DHL to pick up the item, which caused the sample to be delayed for 5 days. Colleague B can't stand it anymore. On the 9.7th day, I called DHL and asked for details. I learned that we can also send the mail here, and then place an order on the DHL official website to prepare all the invoices and the waybill number. Successfully sent samples of the customer's buy linear bearing.

9.11—9.13, the mail informs the customer that the receipt has been received. In the afternoon, the customer sent an enquiry, asking buy linear bearing more than 5,000 prices and delivery time, I gave the customer a production cycle of 7-10 days, and then gave him a PI of buy linear bearing, customer On the day of 9.13, I sent a prepaid water bill and told me the contact details of the freight forwarder.

From 9.16 to 9.19, the deposit of the customer's buy linear bearing has been received. Because of the National Day holiday, I told the customer that we could not finish the production at the end of September. The customer was very unhappy. Finally, the customer compromised and said that it could be done halfway. At that time, the company held a meeting because of me. The answer given to me is that it can be completed on September 29. Then I answered that the customer can finish on September 29. The customer listened happily and said that he had to determine the time to pay the tail of the buy linear bearing. However, at that time, I did not think of the situation on the freight forwarding side, the freight forwarding was also on holiday, then this logistics will be affected, so it is still not possible to deliver before the National Day. If we ship before the National Day, then there will be storage fees. . . Sure enough, still too young

9.25, the customer received Booking and found that the terms of buy linear bearing became EXW, saying that the terms we gave him changed, I think it is very strange, I asked the customer to check PI of buy linear bearing, I also checked PI of buy linear Bearing, I found that there is a problem, and now the customer has a problem with our price, because if it is EXW, then the customer will have to bear additional costs (freight, export customs clearance, etc.) In short, things are really a mess, but also buy linear The price of buy linear bearing is the delivery date, and the situation is really dangerous. 

9.26—9.27, 9.26 This evening, after asking the engineer and the freight forwarder, colleague B wrote a report on the delivery date and trade terms to the customer. The report mainly gave the issue of the delivery of the buy linear bearing. The customer's three methods, listed the advantages and disadvantages of each point, the customer after the 9.27 saw the original unhappy into a happy acceptance of our proposal. The buy linear bearing is delayed until the holidays, and the terms become FOB. The secret is to minimize the cost of the customer. From the customer's point of view to help customers analyze the problem.

From 9.30 to 10.9, these days I took some pictures of the production of buy linear bearing that the customer bought, and the customer did not inform me that I paid the tail of the buy linear bearing on October 5.

No. 10.9, arrived at the agreed delivery date, smooth shipment

If you need any brand bearings or any models of bearings, please contact me!

Contact: Grace
Email: ntn@llhbearing.com
Skype:+8618668903871
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