When a customer from the United States first sent a TM message, it was 9:00 pm and I saw his registration information with his email, company, and phone number. Through Google search, it was found that this customer is the owner of a bearing distribution company in the United States, and calling Google Maps can clearly show the company's size. He only mentioned in the TM message the need for a certain model of cam followers bearings, as well as the length and quantity that need to be customized, and asked me to quote prices such as FOB and CIF.
I immediately stated to him that we are a bearing factory in China with mature cam followers bearings technology and data. Because the cam followers bearings model consulted by the buyer was common, a product quotation was quickly provided, but the shipping cost was outrageously high, requiring $4600 (exchange rate of 7.12)! I told the client all the cost details and he said he really likes China, but the next day is the weekend and he is going to the bar now. He hopes to contact me on Monday.
A few days passed, and due to frequent communication during the client's local working hours, the client was also very professional and could respond quickly. The communication efficiency was very high, and the buyer quickly determined the order plan and paid a deposit for the cam followers beats order. We will start production immediately and inform the cam followers bearings of the production progress during the production process. After production is completed, we will provide pictures of the cam followers bearings and packaging, as well as the number of pieces, weight, and size.
After 30 days of production, the customer's freight forwarder informed him that the sea freight has been reduced by 15% and the exchange rate has also decreased to 6.7 for the large order of cam followers bearings. The customer is also aware of the impact of exchange rate fluctuations on the payment of goods, but our company has expressed its attitude and we will still pay the final payment according to the contract price, without the customer having to pay any additional expenses incurred by us due to exchange rate fluctuations.
Although we did not have any phone calls or online video conferences during the process of this order, our professional and timely response and order follow-up during our communication process have won the trust of our customers.
If you need any type/brand bearings,please contact me!
contact:Bella
Whatsapp/Tel:+8615315596312
TEL/Wechat:+8615318805907
Email:skf@llhbearing.com
Jinan Maolei Bearing Co.,Ltd. is china plain bearing supplier for high performance spherical plai...
Miniature ss bearings have many advantages compared with ordinary bearings.Miniature ss bearings ...
sealed ceramic bearings are more and more popular in recent years,they have many advantages compa...
Plastic POM bearing may be usually divided into plastic rolling bearings and plastic slippy beari...
An anti friction bearing that operates below slippery friction.The anti friction bearing works sw...
The clutch pilot bearing is that the 1st shaft guide bearing of the transmission.Between the engi...
Many people do not know the secret of hybrid ceramic balls bearings A. the rolling bearing consis...
Nylon bearings material with smart mechanical strength and wear resistance , appropriate for the ...