I received a CNC rails and bearings inquiry from an American buyer, which is not a large quantity, but with attached pictures, it appears to be a real buyer. After clicking on the attached image, I found that the product the buyer needed was exactly what we were able to provide and was currently in stock. Therefore, I immediately replied to the buyer by email with a quotation.
The next day, as I did not receive a response from the buyer, I rewrote the email again. The customer's inquiry included their WhatsApp contact information, so I added the customer's phone number and sent the CNC rails and bearings quotation to the customer's WhatsApp for timely communication., That night, I received a response from him on WhatsApp. It turned out that he thought the shipping cost was too expensive, and the CNC rails and bearings plus shipping cost was higher than their local selling price. Upon learning about the buyer's concerns about shipping costs, I urgently contacted several courier companies to compare prices. Finally, I communicated that the buyer could use sea freight, which is very cheap, but the shipping time will be longer. The other party said that the time is not a problem, as long as the price is suitable, he can wait the cnc rails and bearings.
Finally, I finalized the price of the good luck fee and remade the CNC rails and bearings PI, along with payment information. I sent it to the buyer and received the full payment the next day. The entire process was very smooth, and the customer cleared customs and received the goods in a timely manner. After receiving this batch of goods, the buyer was very satisfied with our product and stated that they would continue to cooperate in the future. So, foreign trade business must sincerely consider the buyer's interests. If the buyer does not respond in a timely manner, they should contact the customer promptly to inquire if they have received the quotation, understand the customer's current concerns, ensure good quality, products, prices, and services, in order to continue the long-term cooperation.
If you need CNC rails and bearings or other model bearings.
Kindly please don't be hesitant to contact me!
Contact: Bella
Email/Skype: skf@llhbearing.com
Tel/Wechat:008615318805907
Whatsapp: 008615315596312
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