One month after the RFQ offer, Italian customers purchase one way clutch needle bearing

On the afternoon of July 24th, when I got off work, I found a RFQ because I had fewer customers. I just saw the RFQ of the customer about the one way clutch needle bearing, and it is one of our main products. The price of the way clutch needle bearing was reported to the customer.

The next morning, I found that the customer saw the one way clutch needle bearing price I sent him, but did not reply, thinking that the customer must feel that the price is higher for him, so there is no reply.At that time, I thought about giving up.

On August 1st, I sent a message to the customer asking the customer why the customer still did not respond. On August 6th, I want to determine if the customer has purchased one way clutch needle bearing, and the customer still has not responded.

On September 3, I received a message from the customer asking if the total cost of one way clutch needle bearing increased from 100 pieces to 160 pieces.

After checking the freight and reporting it to the customer, the customer saw the total price of one way clutch needle bearing but no reply. I asked him how to consider the price of our one way clutch needle bearing. The customer replied to me that he was waiting for other suppliers to one way clutch needle bearing. The price, he will tell me.

After seeing the customer's reply, I felt that this order could not be achieved because our factory does not use low-cost raw materials when manufacturing bearings, so if we compare prices with other suppliers, we are not competitive.

Asked the boss, how to reply to the customer, reply to the customer said I hope you can compare prices at the same quality. Because only compare prices, unfair for suppliers of better quality. After the reply, I regret a bit, I feel that I am teaching the customer.

At around 8:40 in the evening, I received the customer's message. Because the customer used Italian, the translation software translated it was “How do I buy your one way clutch needle bearing”? It was a bit uncertain at the time, and confirmed with the customer. , the customer said yes.

I told the customer that we paid the goods first and then asked the customer which payment method is convenient. After the customer responded, I gave him an invoice for one way clutch needle bearing. The customer looked at the payment outside the Alibaba platform. A little uneasy, I want to pay one way clutch needle bearing through Alibaba. Confirm with the boss, it is no problem, and then place an order of one way clutch needle bearing
on Alibaba, it is already around 11:30 in the evening.

The first thing to wake up in the morning is to read the mail and receive the news from the customer. One way clutch needle bearing the full amount of the payment is received.

If you need one way clutch needle bearing or any models of bearings, please contact me!

Contact: Grace
Email: ntn@llhbearing.com
Skype:+8618668903871
MP/Whatsapp: 008618668903871
Wechat:GraceXu1314