At about 7:30 on the evening of February 26, I received a greeting from a Tanzanian customer on WeChat. I thought it was the bearing that I had purchased before, and I told you. I did not expect to ask if I have pendulum ball bearing. Because the warehouse was off work at that time, he told the customer to give him a quote.
The next morning, I asked if the factory had pendulum ball bearing. The factory said that there was inventory. I quickly asked the number of customers needed. Because of the time difference, the customer only responded to the quantity I needed at around 11:40. After determining the number of pendulum ball bearings that the customer needs, I quickly reported the price of the pendulum ball bearing to the customer. I originally wanted to report the freight of the pendulum ball bearing, but I did not find the weight of the model that the customer needed. Ex-factory price.
More than 1 o'clock, the customer and I asked for the packaging picture of pendulum ball bearing, first sent him a photo of a white box, the customer replied to Bad packing, and sent him a garbled box with our own brand , after sending it, the customer asked me to send another package picture. I asked the customer what kind of picture they wanted, and the customer said sweety. what? Sweety? The customer said that Haha, You don't drink coffee today? Hurry and searched the customer's time, more than nine in the morning, thinking that the customer may be having breakfast, there is no follow-up customer. After 1 hour, I sent another photo of the box with our own brand, and asked what it felt like, but the customer said No under the table, haha. Ask him if he needs to put the box on the table to take pictures. Give it to him, but the customer answered No. This directly confuses me and quickly asks the customer what it means. The customer said that he was waiting for other suppliers to quote him the price of pendulum ball bearing, okay. More to say no benefit, can only wait with customers.
After four o'clock, the customer asked me to quote him the RMB price and I report the RMB price of pendulum ball bearing. After a while, the customer sent a picture of pendulum ball bearing and asked if it was with his pendulum ball bearing. the same. Fortunately, I have done my homework and know the model of the pendulum ball bearing that the customer needs. This is the customer who is also asking other suppliers. There is no hesitation, answering the customer, yes, the same as his pendulum ball bearing. The customer then asked me to calculate the shipping cost for his Guangzhou freight forwarding. After the report pendulum ball bearing with shipping cost, the customer asked me who will pay the shipping fee. what? Does the customer have to pay the same as the last time? Pretending not to know the customer's meaning, asking the customer what it means, the customer said that this is our first cooperation, let him pay the freight. The customer has the same routine. The last time I purchased earings, I said so. I said that this is the second time we can cooperate. Have you forgotten? The customer answered No, this is the second time.
At seven o'clock in the evening, the customer asked me How much your guaranty for this pendulum ball bearing? At that time, the customer said that the guarantee refers to the warranty period. It is directly related to the customer for one year. According to the customer's reaction, obviously my understanding is incorrect. I quickly explained to the customer that the customer said that I did not understand what he meant. Let the customer say it again, the customer did not reply.
At 1 o'clock on the 28th, the customer greeted me, saying that the pendulum ball bearing provided by other manufacturers can reach 80000 km guaranty, and quickly confirmed with the factory, we can also reach this standard, and our pendulum ball bearing standard is also. After speaking to the customer, there was no response. On March 1st, I greeted the customer and the customer did not respond. Thinking of the customer may not want to pay the freight, chose the pendulum ball bearing of other factories, and our boss also insisted that the freight is not free, think about it and give up. Woke up in the morning of March 2, I saw that the customer sent me a message in the middle of the night, let me give him the total cost and ABC Bank card number. After the posting, the customer said that they would try to pay today. Because the customer is paying the freight forwarder to Guangzhou first, then the freight forwarder of Guangzhou will transfer the money to us. On March 3, I received the payment documents of pendulum ball bearing.
If you need any brand bearings or any models of bearings, please contact me!
Contact: Grace
Email: ntn@llhbearing.com
Skype:+8618668903871
MP/Whatsapp: +8618668903871
Wechat:GraceXu1234
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