Last June, I received an inquiring from a parts buyer in Malta in my office.He is looking for sealed tapered roller bearings suppliers.Upon reviewing the specific information of the buyer, it was found that this is a relatively large bearings buyer. Although the quantity of bearings required by the other party is not large, I attach great importance to it and immediately started processing the inquiry, providing a detailed quotation and transportation plan. The buyer is very satisfied with the quotation content, but they also need to submit the plan to their superiors for confirmation. At this point, the entire process gets stuck - the buyer's superiors need time to approve and confirm, which means the entire order process will be postponed.DUring this period,I told him that we are good sealed tapered roller bearings suppliers,and we have many customers from all over the world.
I will send message to customer from time to time,and knew they've got many quotes from different sealed tapered roller bearings suppliers.And he told me,in fact,there are some lower prices than us.After heard this,I became a little anxious.I forward this info to my manager immediately.We recalculte our price and decide not to change anything.We insisted quality-first.At this quality,what we gave is already lowest price.However,we also can sell cheaper to customer,but different quality.We don't want to ship bad quality products.So I told customer our thoughts.And he said ok,let us wait the final result.
After 2 weeks of waiting and communication, the buyer's superior finally approved the purchase plan and submitted the corresponding documents. Because he also highlight quality first,now that we're confident with our bearing,he'd like to give us a shot.Of course,sample first.The entire order process has returned to normal, and soon we received the buyer's remittance.Then we started to arrange goods immediately,now buyer already received our bearing,and everything seems good,they installed and test.He said that he also need other type in the future,will purchase from us again.
If you need any type/brand bearings,please contact me!
contact:April
Whatsapp/Tel:+8615315593063
Skype/Wechat:April15315593063
email:nsk@llhbearing.com
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