I received an inquiry from an Argentina customer on the platform. The customer only left the company name and email address, and there was no other contact information. The inquiry only requires a quotation of skate bearing and no more details are required.
I did a background check, but no more information was found. After replying to the e-mail, two or three more e-mails were sent later, but no reply was received from the customer. But I did not give up, because any inquiry of skate bearing may be a dealable order.
One day, I received a reply from the customer, and gave the quantity of skate bearing, let me quote. But the customer feels that the price of skate bearing is high. In fact, my quotation is within a reasonable range. Then I analyzed the reasons for the high price of the product to the customer and showed confidence in my product.
The customer directly stated the price he wanted. I told the customer that if the order quantity is large, some discounts can be applied for the price. Finally, the customer agreed to increase the quantity, and we negotiated the price. After that, confirm the details of shipping and payment method.
The whole communication went smoothly.
I think I am very fortunate to be able to win the trust of customers and make a deal. After the customer received this batch of goods, they were very satisfied with our products and expressed that they would continue to cooperate. Later, I also pushed targeted products to customers from time to time, and customers bought them one after another. The first cooperation and our after-sales service laid the foundation for these subsequent orders.
If you need any brand bearings or any models of bearings, please contact me!
Contact: Grace
Email: ntn@llhbearing.com
Skype:+8618668903871
MP/Whatsapp: +8618668903871
Wechat:GraceXu1234
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