Why German customer choose our spool high speed bearings

In July, I received a request from a Germany customer for spool high speed bearings. The inquiry was very simple. It just said that there is no substantive content for our spool high speed bearings. After receiving the inquiry, my first reaction was to first send a brochure to the customer to introduce the spool high speed bearings and let the customer choose the model. The next day after the mail is sent, the customer replied to the specific specifications of the spool high speed bearings. According to the customer's reply, I immediately made a detailed quotation and came to the customer's WhatsApp. From then on, our contact is more convenient and quicker.

After receiving the quotation, the customer responded very positively to my email, but thought that the price of our spool high speed bearings was a bit high, and also wanted to customize the packaging. For the customer's problem, I did from the raw material cost of spool high speed bearings and quality were all answered in detail, and the sample was sent to let the customer check the quality. The customer was satisfied after receiving the sample, but the color of the sample packaging box was different from the customer's request.

The samples give us custom colors, so the customer can be very sincere, we customize the color according to the customer's requirements to the customer, until the customer is satisfied, and finally reach the order. I think that the customer chooses us mainly to look at the quality of our spool high speed bearings. Although the price is higher, the customer brings long-term benefits to the customer. This shows that high prices may not be able to talk about customers, customers may not only look at prices, high-quality customers pursue high-quality products.

Therefore, we must have enough patience to treat customers and enquiries, and have enough confidence in our products.

If you need any brand bearings or any models of bearings, please contact me!

Contact: Grace
Email: ntn@llhbearing.com
Skype:+8618668903871
MP/Whatsapp: +8618668903871
Wechat:GraceXu1234