The guest made my performance soar, and the income increased greatly: the customer purchased the precision double row bearing twice in half a year.

This guest sent me an enquiry about precision double row bearing in December 2014. I was not interested in seeing this precision double row bearing because our family had no price advantage on this precision double row bearing and it was previously I have talked about a few of these customers and have not talked about it, so I just reported the price of precision double row bearing. The customer received that the price of my precision double row bearing was too high, which was also expected by me, and then dropped the price of precision double row bearing a little, and the guests were still not satisfied. I just don't care. After a few days, when I remembered the customer when I was sorting out the mail, I asked at random what happened to the order of precision double row bearing? The guest asked if I could give a discount and gave me a target price. According to his target price, we couldn't do it at all. Later I asked the guests if they could reduce the thickness. The guest said that it can be done without affecting the quality. Then I dropped a little thickness, and the price of the new precision double row bearing was very satisfactory.

Next, I asked the guest when they could place an order of precision double row bearing, and the guest said that she would wait for his guest to confirm. Just like this to the end of the year, I sent an email almost every week to ask him how the order of precision double row bearing is? Every time the guest says yes, but wait for the guest’s money. I will receive it soon. I was questioning this guest at the time. Is there an order? Is it fooling me? It’s almost three months after the year, and I asked, the guest still said “wait the money......., will receive at once” and said it was a hundred times. I haven't been in contact with him for more than a month. I feel that I am wasting my time. It is better to develop other guests. In April, I asked him if he received the money for precision double row bearing. Still the sentence "wait for the money". Oh, my god, I collapsed directly, especially angry, who paid for three or four months, I almost told the customer, who you are looking for. At the end of May, when I was thinking about this guest when I was sorting out the mail, I asked, the guest said that I received the money and was ready to start the project. I saw hope in the moment because I was worried that the customer would contact other manufacturers. I quickly devote all my energy to serving this customer.

I told the guests that I am very happy to hear that you received the money? What should we do next? The customer said that the sample of the precision double row bearing should be played first. Ask the customer to ask for the sample double row bearing, so that the customer received the sample of precision double row bearing before and after the end of June, said that he is very satisfied, ready to place an order. In this way, the first small cabinet was down on July 5, and the second small cabinet came down in early August. In September, the customer received the container saying that the quality of the precision double row bearing was very good.

If I lost this customer because I had lost it, I wouldn’t say it. I really regret it. This guest is very good, the payment is timely, and there are difficulties and he understands. And the guests have to give me the money, I didn't want to, I sent two bottles of Bulgari perfume, saying thank you for your support and help, and hope that I can take more time to complete his order next year.

If you need any brand bearings or any models of bearings, please contact me!

Contact: Grace
Email: ntn@llhbearing.com
Skype:+8618668903871
MP/Whatsapp: 008618668903871
Wechat:GraceXu1234